Where we deliver
We deliver to addresses across India. As you type your pincode at checkout, we check that a courier can reach you and show the expected delivery date.
We don't ship outside India yet.
How long it takes
We dispatch orders within 6 working days (online orders once the payment has gone through). After dispatch, delivery usually takes:
- Metro cities: 6–7 days after dispatch
- Rest of India: 6 days after dispatch
These are estimates: remote areas, holidays and weather can add a few days.
What it costs
Shipping is free on orders of ₹499 or more.
Below that, it's ₹49 per order.
The shipping charge is shown at checkout before you place your order.
Cash on delivery
You can pay cash on delivery wherever the courier collects it: checkout shows the option when your pincode allows it.
Tracking your parcel
We ship through Shiprocket, which books a courier for each parcel.
We email you when your order is dispatched, with the courier and tracking number, and again when it's out for delivery and when it's delivered. Your order page shows the courier's updates: open it from your confirmation email, or from your account.
If delivery doesn't go to plan
If the courier can't deliver (for example, nobody is in or the address is incomplete), they usually try again. A parcel that can't be delivered comes back to us. We email you when it is on its way back, and refund a prepaid order in full once it reaches us (see Cancellations, returns and refunds).
If your parcel arrives damaged or late, see Cancellations, returns and refunds.
Questions about a delivery? Write to info@kokoraspices.com or call +91 9090701043 with your order number.